Thank you for your interest in MyCCTVCamera. We are an internet company that specializes in providing surveillance cameras and security DVRs to businesses and homeowners. Our products are easy to use and simple to set up. Watch your property when you're on vacation, or monitor your business from anywhere in the world using streaming video technology available in our security DVRs. We ship products from our Q5 USA security warehouses located in Arizona and Florida.

You can contact us using email at any of the following email addresses:

Sales@mycctvcamera.com

Orders@mycctvcamera.com

Support@mycctvcamera.com

You can also call the warehouse direct using our toll free number: 1-800-513-1459

You can send correspondance to our offices at this address:

MyCCTVCamera
POB 212
3665 E. Bay Drive Suite 204
Largo, FL 33771-1965

Engineering Samples
Please note that any unsolicited engineering samples we receive must be marked clearly with company of origin and contact information in English. Samples are used for destructive testing so MyCCTVCAMERA.COM assumes no responsibility whatsoever for returning any unsolicited samples.

You can always send mail to:

Returning Merchandise
Returned merchandise must have an accompanying RMA number or it will not be accepted. Please use our support email address (listed above) or call us using our toll free number (also listed above) to obtain an RMA number prior to shipping. Then label and ship RMA items to:

Q5 RMA Dept.
(list RMA NUMBER here)
3900 N. 29th Ave.
Hollywood, FL 33020.